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Key details

About the Hotel

Nishi 2-23, Kita 2 Jo Chuo-Ku, Sapporo Hokkaido, 0, Sapporo

Steps from Odori Park

Great

8.8

9.2

/10

4.2

4.3

Loved by Cross Hotel Sapporo guests

Cute staff

Spacious rooms

Comfortable bed

Clean hotel

"Great onsen facility on highest 18th flr. Popular with guests."

Chan from Singapore

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"The public bath, situated on the top level, is very nice and gives a great view on the city."

Stéphan from Belgium

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"It has Bose speaker in the room."

David from United States

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4-star city center hotel in Sapporo

Amenities

Cross Hotel Sapporo offers a range of exclusive amenities designed for guest convenience. The hotel includes Sapporo's only all-you-can-eat breakfast buffet, featuring locally sourced ingredients and seasonal dishes. Guests can relax and unwind in the elegant lounge bar, perfect for enjoying handcrafted cocktails.

Rooms

The hotel boasts 245 guest rooms, each designed with contemporary aesthetics and practical comforts. Rooms include a selection of twin, double, and deluxe configurations, accommodating various guest needs. The spacious accommodations provide premium bedding and upscale bath amenities from renowned brands.

Location

Cross Hotel Sapporo is situated in the bustling Susukino district, just steps away from shopping, dining, and nightlife options. This prime location allows easy access to Sapporo's major attractions, including Odori Park and the famous Sapporo Clock Tower. Transportation links are nearby, providing convenience for day trips out of the city.

Dining

The hotel features a modern dining experience at its on-site restaurant, offering regional and international cuisine. Each dish is prepared with carefully selected local ingredients to highlight Hokkaido's fresh produce. Guests enjoy a menu that changes seasonally, ensuring a diverse dining experience during their stay.

Wellness

Cross Hotel Sapporo includes a fully equipped fitness center that caters to health-conscious travelers. The gym features modern equipment and offers a serene ambiance for workouts. Additionally, revitalizing spa treatments are available for guests seeking relaxation.

Highlights

Location: Steps away from shopping and nightlife

Rooms: 245 guest rooms with upscale bath amenities

Dining: On-site restaurant with seasonal menu

Wellness: Fully equipped fitness center

Must-do experiences

Savor fresh seafood at the Nijo Market; try the uni don!
Visit Moerenuma Park for stunning sculptures and beautiful views.
Experience the Sapporo Snow Festival in February; it's unforgettable!
Explore the historic Sapporo Clock Tower, a city symbol since 1878.
Sample Hokkaido cheese tart at Bake; it's a local favorite dessert!

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Run of the House
2 persons
18 sq. feet
2 Single beds
Air conditioning
Heating
room details
Twin Room Shower Only
2 persons
23 sq. feet
2 Single beds
Air conditioning
Heating
room details
Twin Room
2 persons
23 sq. feet
2 Single beds
Air conditioning
Bathtub
room details

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Check Dates & Room Rates

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September 2026 - September 2027

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Check-in/ Check-out

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Perfect

9.0/10Review score

General

Non-smoking rooms
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Housekeeping
Laundry
Dry cleaning

Dining

Restaurant

Business

Fax/Photocopying

Children

Baby pushchair

Spa & Leisure

Jacuzzi
Massage
Open-air bath
Public Bath

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Patio
Tea and coffee facilities
Trouser press

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Cross Hotel Sapporo, guests will discover a delightful culinary hideaway at レストラン hache, where breakfast and lunch are transformed into memorable dining experiences. Additionally, the hotel features a lounge for cocktail enthusiasts, and nearby bars and restaurants offer even more flavorful adventures in the city.

レストラン hache
Japanese-inspired dining
Ambiance
A stylish yet cozy setting that invites guests to unwind while enjoying their meals
Key Offerings
Savor a selection of thoughtfully crafted dishes that highlight local ingredients, offering diners a taste of regional flavors for breakfast and lunch.
Reservation
Reservations are recommended
Open for breakfast and lunch

Cross Hotel Sapporo Location

Nishi 2-23, Kita 2 Jo Chuo-Ku, Sapporo Hokkaido, 0, Sapporo

Explore Sapporo

Nearby Activities and Dining

Sapporo Clock Tower

10 minutes' walk

Iconic landmark housing a museum showcasing Sapporo's history. Free admission on select dates.

Sapporo TV Tower

12 minutes' walk

Offers panoramic views of Sapporo from its observation deck. The light shows are a notable attraction.

Hokkaido University Botanical Gardens

17 minutes' walk

Home to a diverse range of flora with stunning seasonal blooms. Ideal for nature lovers.

Odori Park

10 minutes' walk

A beautiful park stretching through the city, hosting events and festivals throughout the year.

Skiing at Mt. Okura Observatory

5 minutes' drive

Thrilling skiing options with stunning views of Sapporo and rental services available.

Relaxation at local Spas

10 minutes' walk

Several nearby spas offer rejuvenating treatments perfect for unwinding after a busy day.

Charcoal Grilled Beef Tapas Gyukaku

1 minute' walk

Casual dining known for its grilled meat dishes. Reservations recommended during peak hours.

Yukijirushi Parlor Sapporo Honten

2 minutes' walk

Specializes in soft-serve ice cream and desserts. Family-friendly atmosphere with unique treats.

Nijo Fish Market

12 minutes' walk

Local seafood market offering fresh sushi and regional specialties. Vibrant and bustling with energy.

Susukino

10 minutes' walk

Sapporo's lively entertainment district with bars, clubs, and late-night eateries. Vibrant nightlife.

Chitosetsuru Sake Museum

12 minutes' walk

Museum showcasing the sake brewing process. Offers tastings and guided tours for enthusiasts.

Getting around

City Centre
Sapporo 3 min · 700 ft
Airports
Sapporo Okadama (OKD) 13 min · 5.3 mi
New Chitose (CTS) 69 min · 28.3 mi
Train
Sapporo Station 8 min · 2000 ft
Underground
Sapporo Metro Station 4 min · 1000 ft
Odori 6 min · 1700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at true.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

You can start your day with a full breakfast, which costs JPY 3300.0 per person.

Pets

Pets are not allowed.

Number of rooms:

233

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Cross Hotel Sapporo is conveniently located just a short walk from Sapporo Station, offering easy access to the city center. Guests often appreciate the spacious rooms compared to those in Tokyo and Kyoto, some featuring pleasant views, like the TV Tower. A highlight for many is the onsen on the top floor, which provides amazing city views, although some found the parking a bit tricky due to the car elevator.

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Review score

Based on 1016 verified reviews

8.8 /10

Great

93 %

Recommend

Cleanliness

9.2/10

Comfort

9.2/10

Paid Wi-Fi

4.9/10

Breakfast

8.3/10

Pros

Spacious room

Comfortable bed

Convenient location

Delicious breakfast

Prompt elevators

Cons

Closed bar

Central air conditioning

Lukewarm coffee

based on 1387 reviews

4.5/5

Maria from Spain

Single

Double Room

3 nights in November 2025

Reviewed: January 31, 2026

9/10

fantastic lodging experience

city view great experience

i found the onsen on the 18th floor to be a real highlight. it offered a great view of the city at night, so i had a great experience after a day of exploring.

0 Helpful

Marina from Spain

Family with children

Twin Room

4 nights in November 2025

Reviewed: January 31, 2026

9.3/10

great location with onsen!

good location attentive staff

The hotel is close to the subway station and about a 10-15 minute walk to downtown. housekeeping kept everything very clean. It was a good experience. i appreciated the responsiveness of the staff, especially when i wanted to switch the bed type, they were very attentive!

Service

9/10

The staff were friendly and helpful at check-in. They were able to respond to our requests. the check-in and check-out processes were easy. i found the customer service to be excellent.

Rooms

9/10

the room was clean, spacious, and the housekeeping service was excellent. the room size was nice. i appreciated the separate shower and toilet areas, a practical design that enhanced convenience.

Facilities

10/10

The onsen had a very nice view. It was very relaxing after a long day! the breakfast buffet included western options and had many choices. It was an improvement from other places i have stayed!

0 Helpful

Laura from United States

Couple

Twin Room

3 nights in November 2025

Reviewed: December 07, 2025

9/10

central location breakfast buffet

the location is central. i could walk easily to the train station. the breakfast buffet provided a great variety of japanese and western food (i especially liked the fresh fruit).

the toiletries were limited in the room.

0 Helpful

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